Orders Placed Today Ship: 1/26/2021
Dansco
Cart 0
Your cart is empty.

Exchanges & Returns

REQUESTING AN EXCHANGE
Requests for exchanges must be made within 30 days of delivery. Exchanges are handled as new orders, with corresponding delivery times and shipping fees. Items sold on closeout are “final sale” and cannot be exchanged. Tights, jewelry, wigs, hats, and custom styles are also not exchangeable. All returned items must be in original condition, unworn, and in their original bags. Altered, worn, or soiled items cannot be accepted.

To exchange an item please contact our Customer Service Team for a Return Authorization number (RA#) which is valid for 30 days. Clearly write your RA# on the outside of the package. Packages received without a valid RA# will be refused and may delay shipment of the replacement item.

Restocking fees do not apply to exchanges received by June 30, 2021. A $15 restocking fee (per item) will be charged for all items received by us between July 1 and August 31, 2021.

REQUESTING A RETURN
Requests for returns must be made within 30 days of delivery. Items sold on closeout are “final sale” and cannot be returned. Tights, jewelry, wigs, hats, and custom styles are also not returnable. All returned items must be in original condition, unworn, and in their original bags. Altered, worn, or soiled items cannot be accepted.

All returns received by us by June 30, 2021 are subject to a $10 per item restocking fee. A $15 restocking fee (per item) will be charged for all items received by us between July 1 and August 31, 2021.

To return an item please contact our Customer Service Team for a Return Authorization number (RA#) which is valid for 30 days. Clearly write your RA# on the outside of the package. Packages received without a valid RA# will be refused.

Ship your return to:
Dansco Returns Department
1299 County Street
Attleboro, MA 02703

No refunds or credits will be given for any items received without a valid RA#, that are not in original condition, or are received after August 31, 2021.